Inspire Psychiatric
Patient Coordinator
Carlsbad, California•Full-time
$24 - $28 hourly
$24 - $28 hourly
About the Job
About Inspire Psychiatric
At Inspire Psychiatric, we believe mental health care should feel personal, thoughtful, and intentional.
We are a boutique psychiatric practice in Carlsbad, built on the idea that every patient deserves to feel seen, heard, and cared for, not rushed or processed. From the very first phone call to ongoing care, we strive to create an experience that feels calm, supportive, and genuinely welcoming.
We also believe that how we treat our team matters just as much. We aim to create a workplace where people feel valued, supported, and proud of the work they do each day.
About the Role:
We are looking for someone special to join our team as a Patient Coordinator, someone who naturally brings warmth, organization, and positive energy into everything they do.
This role is an important part of our patient experience, and we are seeking someone who takes pride in their work and brings a thoughtful, high-touch approach to everything they do. We value professionalism, warmth, and attention to detail, and compensation will reflect the level of experience and skill the candidate brings.
You’ll be the person who:
- Helps a nervous new patient feel at ease.
- Keeps our providers’ schedules running smoothly.
- Makes sure no detail falls through the cracks.
- Creates a sense of calm in what can sometimes be a busy day.
If you enjoy helping people, take pride in your work, and find fulfillment in creating meaningful experiences for others, this role can be incredibly rewarding.
What You’ll Do:
Patient Care & Connection:
- Answer phones, texts, and emails with warmth, professionalism, and care.
- Help patients feel comfortable, supported, and confident in their care.
- Schedule and coordinate appointments for new and existing patients.
- Navigate scheduling changes with ease and attention.
Organization & Administrative Support:
- Create and maintain patient charts in our EHR system.
- Collect intake forms and required documentation.
- Communicate with providers within the EHR.
- Coordinate with pharmacies and insurance companies.
- Assist with scanning, e-faxing, and document management.
Team Support:
- Work closely with a supportive team of providers and staff.
- Help keep daily operations running smoothly.
- Step in where needed with a team-first mindset.
What Makes Someone a Great Fit:
You might be a great fit if you:
- Naturally bring kindness and warmth into your interactions.
- Are highly organized and detail-oriented.
- Can multitask while staying calm and positive.
- Enjoy being part of a team and supporting others.
- Take pride in delivering excellent service.
- Like the idea that your work truly makes a difference in someone’s day.
Schedule & Work Environment:
- Full-time: Monday–Friday, 8:30 AM – 5:00 PM.
- In-office Monday–Thursday.
- Work-from-home Fridays.
Benefits:
- Health, dental, and vision insurance.
- Paid time off, sick time, and holidays.
- 401(k) with employer matching.
- A supportive, collaborative, and positive work environment.
- Opportunity for growth within a growing practice.
A Note About Growth:
We are a growing practice, and we truly value team members who want to grow with us. There is opportunity here, not just for advancement, but for building something meaningful together.
How to Apply:
If this sounds like a place where you would thrive, we would love to hear from you.
Please submit your resume along with a short note telling us:
Why this role interests you and what you would bring to our team.
Why this role interests you and what you would bring to our team.
At Inspire, we believe that small moments, like a kind voice on the phone or a well-organized schedule, can make a big difference in someone’s life.
If that resonates with you, you may be exactly who we’re looking for.